DDC IT Services, LLCDDC IT Services (DDC-ITS) is 100% tribally owned by the Navajo Nation. Recognized by the Small Business Administration (SBA), we are certified as a Tribally Owned 8(a) Small Disadvantaged Business. We are dedicated to providing economic
development in the Navajo Communities.
DDC-ITS is dedicated to providing outstanding services to its customers and employees.
Our strength is in our ability to provide complete solutions to meet our client’s needs.
DDC-ITS strives to be innovative in all areas of business and is committed to technical excellence.
Our corporate offices are located on the Navajo Nation reservation in Window Rock, Arizona, Chambersburg, Pennsylvania,
Albuquerque, New Mexico, Columbia, Maryland, and San Diego, California. |
| Experience:
The Human Resources Generalist manages the day-to-day operations of the Human Resource office.
The HR Generalist manages the administration of the human resources policies, procedures and programs.
The HR Generalist carries out responsibilities in the following functional areas: departmental development, Human Resource Information Systems (HRIS), employee relations, training and development, benefits, compensation, organizational development, and employment.
Operations Program Manager
| Overview: |
| Experience
The Operations Program Manager (OPM) will oversee all Operations functions at DDC-ITS. The OPM is responsible for managing all hands-on operational aspects of the company. This position requires an extremely perceptive person, who is capable of relating to individuals at all levels. The OPM will maintain composure under stressful situations. A happy/good attitude is a must. As unique situations present themselves, the incumbent must be sensitive to corporate needs, employee goodwill, and the public image. This role collaborates with the President to develop corporate and operational strategies and is charged with facilitating these efforts across Operations. The OPM oversees all customer facing positions including Quality Assurance, Security, Facilities, IT, Safety and Contracts. Central to this role is building positive and lasting relationships between DDC-ITS and its customers.
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| Responsibilities: |
| Direct company operations to meet budget and other financial goals.
- Direct short-term and long-range planning and budget development to support strategic business goals.
- Establish the performance goals, allocate resources, and assess policies for senior management.
- Demonstrate successful execution of business strategies for company products and services.
- Analyze operations to evaluate performance of a company or its staff in meeting objectives or to determine areas of potential cost reduction, program improvement, or policy change.
- Direct and participate in acquisition and growth activities to support overall business objectives and plans.
- Develop, establish, and direct execution of operating policies to support overall company policies and objectives and to maximize returns on investments, or to increase productivity.
- Motivate and lead a high performance management team; Mentor direct reports to cultivate skills and to increase consciousness of the interrelationship between each department in the operations groups and well as between operations and other groups.
- Establish key performance indicators for management of the operations group.
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